General Shipping Information
- We can ship all in-stock orders in 1-3 business days as your payment has cleared.
- All items are inspected before dispatch and are carefully hand-packed.
- With standard courier practice, you check the contents of the parcel before signing for your goods.If you do not we can't be held liable for any damage that may have occurred in transit.
- We will ship according to the shipping address you provided, please notify us any address change before your order is marked "processing" to avoid parcel loss.
We offer competitively priced DHL/FedEx/TNT/EMS shipping service .
- DHL:3-5 working days not guaranteed, tracked, import duties excluded.
- FedEx:4-8 working days not guaranteed, tracked, import duties excluded.
- TNT:5~7working days not guaranteed, tracked, import duties excluded
- EMS:as the default for orders to Russia, and it usually takes 10-15 working days to delivery. tracked, import duties excluded
For express service, consignee has to help with the customs clearance issue when shipment reach the destination customs , in case import customs request information or documents. It’s important to pay the customs duties in time, or the package will be returned. We would request the customer to take charge of the return fee if it cause by the above reasons.
Customs, Duties and Taxes
You should expect to pay any amount charged by the government in your respective country. This includes, and is not limited to, duties, taxes and any extra fees charged by the courier company. We will not hold responsible for any extra charges once the original package has been shipped. If the customer refuses to pay these extra charges, the return shipping and any additional fees will be taken out of the cost of the order, with any remaining funds being refunded to the customer.
Customs are quite different in each country. please comment while you are placing order about the requirements, we will support as much as possible.